Basic ACCOUNT FAQs

Where do I upload Invoices?

You can upload your invoice directly onto the Purchase Order that is in correspondence with the Invoice. To do this, select the Purchase Order and scroll down to the bottom of the screen. If the Purchase Order is ready for Invoicing, there will be an “Add Invoice” option. Select this and you will be able to upload your Invoice information there.

How do I change my Company Name?

Acting as a Seller Administrator, select the following:

1. The figure in a circle at the top right hand corner
2. A drop down will appear and select “My Account”
3. This opens to a page accessing account information, including the Company Name
4. Select “Edit” next to “My Information”
5. Update the Company Name
6. Enter the current password
7. Save & Exit

Can I change a tax ID?

To update the tax ID, please reach out to the State of Oregon directly as they utilize R*STARS to maintain and update the Tax ID.

Often, if a Tax ID is tied to a contract, the State will have you register a new account for the new Tax ID. If you are not registered in R*STARS already with the state, please contact OregonBuys Support (using the Contact information above in the main menu) to get that updated.

How do I update my Mailing Address?

To update the mailing address, reach out to the State of Oregon directly as they utilize R*STARS which automatically syncs with OregonBuys and updates the address each night if it has changed.